FAQ
Frequently Asked Questions (FAQ)
Please check this page before sending your enquiry, as you may find the answer you are looking for here.
What Is The Strathalbyn Wellbeing Centre
& What Is Earth MedicineTM ?
The Strathalbyn Wellbeing Centre
This is our health & wellness centre that is located in Strathalbyn, SA.
We offer science-based naturopathic health care and the latest diagnostic technology to identify the underlying causes of your health problems.
Through reversing your biochemical and metabolic imbalances and detecting when function has been restored, we can effectively help you to achieve optimal health, high vitality and disease prevention.
We also offer professional counselling services, clinical hypnotherapy and remedial massage therapy to help you achieve optimum health and total relaxation.
Earth Medicine TM
This is our online consulting service. Clients from all around Australia and overseas seek Sara’s advice for their health and wellbeing and she consults online in pre-arranged Skype or email bookings. We rely on one of the most comprehensive online health assessments in the world that has been scientifically developed to help identify the underlying causes of your health disorders. This allows you to benefit from professional health care from the comfort of your own home and is a great option if you are unable to attend our clinic.
Therefore, If You Are Unable To Attend The Strathalbyn Wellbeing Centre Because of Distance, Working Hours or Other Reasons, You Can Still Access Professional, Naturopathic Health Care Advice.
Please read the following information to help you decide if an online consultation would suit you. For information about our clinic services, please refer to the ‘Services’ page.
How Will An Online Assessment Help Me?
Our personalized health assessments may help anyone seeking accurate recommendations in regards to improving their health. Completing this process may provide you with permanent solutions to all of your distressing symptoms and health problems and may prevent future diseases or conditions from developing. Once a thorough case history is taken (completion of our online questionnaire), recommendations will be made to you based on the information provided. This will allow you to access superior quality, ‘practitioner-only’ naturopathic formulas, herbal supplements, traditional Chinese medicines, nutrient supplements, homoeopathic remedies and other treatments that are only available through registered, qualified practitioners*. Dietary advice or other health and lifestyle advice may also be provided if this is required**.
* Medicines and supplements are available at an extra cost.
** Dietary advice is only provided in the Q2 when required.
How Does an Online Assessment Work?
This method of assessment and treatment is generally a very effective way of treating your health problems – utilizing professional health advice along with scientifically-proven, cutting-edge, naturopathic formulas. Online assessments allow people to complete a comprehensive questionnaire in their own time and email it back to us. Once completed, our Naturopathic Physician, Sara Rooney, will personally assess your case and develop an appropriate treatment plan that will be designed to reverse your symptoms and health problems.
Depending on bookings, the assessment is usually completed within 5-7 working days after receiving your completed questionnaire, and often sooner. The treatments that are recommended to you will then be easily accessible to you anywhere in Australia or overseas (at an extra charge). The superior-quality treatments that Sara prescribes are only available through qualified, registered, naturopathic practitioners and cannot be compared with products available ‘off the shelf’ or via the internet.
How Do I Book My Online Assessment?
Once you have pre-paid your online assessment (please see our payment options page), and emailed us, click here to let us know which online assessment you request (e.g. Q1, Q2 or one of our wellbeing programs), we will email you the relevant questionnaires about your health. You can also include details about any symptoms or health problems you may have on these forms. Once you have completed the questionnaire, email it back to our office and our Naturopathic Physician, Sara Rooney, will then spend time assessing your answers* and developing an individual treatment program for you.
* Depending on bookings, please allow at least 5-7 working days for your case to be assessed and returned to you.
Please note that payments made for online consultations are not refundable.
I’m Confused! I don’t know which program to choose!
We suggest you read through the various programs we offer to see which one would suit you best. We have programs that start from as little as $47.00 for our standard online health assessments through to $120.00 for a more extensive assessment of your health. If you would like comprehensive health care and wish to find out the underlying causes to your health problems, so you can treat them more accurately and permanently, then you may prefer to choose our Q2 health assessment or one of our wellbeing programs. If you need to lose weight, we have a range of online and clinic weight loss programs to choose from. If you are still unsure about which option is best for you – ring our clinic on (85) 362933 or click here to enquire about the best program for you.
How Do I Pay For Online Health Assessments, Online Wellbeing Programs or an eBook Copy of ‘Are Your Hormones Driving You Mad?”
We offer a number of different payment options. Please click here to see which one suits you best.
Can I email you with questions about my symptoms or health problems outside of my consultations?
We are sorry but we cannot provide advice outside of pre-scheduled online or clinic consultations. To provide professional health advice, it is a legal requirement that a full case history is taken, prior to providing any treatment advice. This helps ensure that your health is being taken into consideration in a thorough, comprehensive manner and that appropriate advice is given. If you wish to make an appointment for an online or clinic consultation with our naturopathic physician, please click here
to request a consultation or phone our clinic on (08) 85362933.
What does Sara Rooney’s book ‘Are Your Hormones Driving You Mad?” offer readers?
This eBook provides cutting-edge information on resolving hormone problems such as Menopause symptoms, PMS, thyroid disorders, weight gain, fatigue, depression, anxiety, menstrual irregularities, male menopause and a vast number of other problems that are due to hormonal imbalances. It is arguably the first book of its kind to offer readers information about the underlying causes of their hormonal imbalances and it will also show you every step of the way the do’s and don’ts of treating and managing hormone problems – all from the comfort of your own home. The comprehensive treatment programs provided include details on the main naturopathic treatments that help reverse hormonal problems including herbal medicines, nutrient supplements, dietary advice, and lifestyle advice. The information is scientifically proven, evidence-based, cutting-edge naturopathic advice. It is essentially all the information that you would receive if you were to see Sara Rooney as a practitioner over a period of many months, and therefore the same treatment strategies are included, but at a fraction of the cost. Combining a personal consultation along with reading ‘Are Your Hormones Driving You Mad?’ will help ensure you can put an end to all of your hormone problems.
A lot of the information your centre provides, such as eBooks, eating plans and other wellbeing advice is in pdf format. What does this mean?
This information is instantly downloadable to your personal computer, MAC or iPad and can be saved forever. The information can then be viewed on your computer screen, MAC or ipad, or it can be printed as a hardcopy. The computer program used to view this information is called Adobe Reader. Adobe Reader is the most widely used document viewer in the world and therefore comes standard on virtually every computer in the world. However, if necessary, you can always download a FREE copy of Acrobat Reader by going to: www.adobe.com/products/acrobat/readstep2.html and following the prompts.
Do you offer Skype Consultations?
Yes. A large amount of our online consulting service these days is via Skype with clients all around the world. However, we will require you to organize an initial assessment of your health in the first instance. This involves completing one of our online health questionnaires (Q1 or Q2) Professional Health Analysis or one of our Wellbeing Programs.
After an initial health assessment has been completed, future online consultations can be offered through Skype* or by emailing* your questions about your health.
* Charges apply for answers to your questions and a review of your case is required prior to giving answers.
I have never used Skype before, what do I need to do?
If you are not already registered for Skype, you can register for free at: www.skype.com. You will require a microphone or headset to use Skype. These can be purchased through electrical stores. Please ensure you complete an audio check (instructions are provided when you sign up for Skype) prior to your Skype consultation with us. Being connected to Skype allows you to speak directly to Sara Rooney about your health during a pre-arranged consultation, no matter where you live in the world.
Will it cost me anything to use Skype?
No. Skype is available free of charge. This means that you can talk to your friends or family anywhere in the world and not be charged. It also means that you can organize online, Skype consultations with our Naturopathic Physician, Sara Rooney.*
*Consultation charges apply
How Do I Book a Skype Consultation with Sara Rooney?
Skype consultations can be booked after you have completed an initial online health assessment. To book a Skype consultation, click here and provide us with the following details:
1. Your full name and your Skype name.
2. The topics you wish to discuss (This will allow us to estimate how much time will be required for your consultation).
Once we receive this information, please allow up to 2-3 working days for us to respond to your request and we will let you know what charges will apply. Payment can then be made through one of our various payment options and we can then schedule your Skype appointment with Sara.
