Frequently Asked Questions (FAQ)

Please check this page before sending your enquiry as you may find the answer you are looking for here.

Why consult Sar Rooney for your health & wellbeing?

Sar offers science-based naturopathic health care and has access to a large range of cutting-edge diagnostic tests from pathology labs all around Australia to help identify the underlying causes of your health problems. She genuinely cares about your health and wants you to receive an accurate diagnosis of your problems and the most effective treatments.

When you combine Sar Rooney’s knowledge from over 25 years of research and clinical experience with the appropriate functional diagnostic tests to find out your individual biochemical and metabolic imbalances along with some of the most effective naturopathic treatments for your unique requirements – this may provide you with the best chance of reversing your current health problems and preventing future disease.

Our Naturopathic Practitioner, Sar Rooney, has a clinical focus in Anxiety & Depression, Chronic Fatigue, Women’s Health, Hormonal Imbalances, Thyroid Disorders, Autoimmune Disorders & Digestive System Problems as well as Pre-Conception Care and Optimal Wellness & Disease Prevention.

Helping you achieve optimal wellness, mental balance and disease prevention with personalized, professional naturopathic health care, appropriate pathology testing and high-quality Naturopathic treatments.

Our online & phone consulting service

Clients from all around Australia and New Zealand seek Sar Rooney’s advice for their health and wellbeing via phone and online appointments. Sar initially assesses your health by asking you to complete a comprehensive questionnaire that has been developed to help identify the underlying causes of your health disorders. If you have had a medical diagnosis or you have some test results, you can include this information in your health questionnaire (this is optional but recommended). This form will be emailed to you and allows you to benefit from professional health care from the comfort of your own home. After your initial health assessment, you can consult Sar by phone or email about your ongoing health and wellness. Sar can also refer you for any pathology tests that she thinks are appropriate and your results (and a recommended treatment plan) can then be discussed over the phone.

Please read the following information to help you decide if an online or phone consultation would suit you.

PLEASE NOTE: Online and phone consultations are now only available to Australian and New Zealand residents. Due to time limitations, we are no longer accepting any new clients from outside of Australia and NZ. However, Sar will continue to provide health care to our existing overseas clients.

How Will An Online Health Assessment Help Me?

Our personalized health assessments may help if you are seeking naturopathic solutions to your health problems or if you want to try to  prevent future diseases or conditions from developing. Once a thorough case history is taken (via the completion of our health assessment questionnaire), recommendations will be made to you based on the information provided. Alternatively, relevant pathology tests may be organized if Sar feels these are required before she provides treatment recommendations for you. If you already have test results from your doctor, these can also be included in your assessment.

Our online and phone consulting service allows you to receive professional health care advice as well as access to superior quality, ‘practitioner-only’ naturopathic formulas, herbal supplements, traditional Chinese medicines, nutrient supplements and other treatments that are only available through qualified practitioners*.

* Medicines and supplements are available at an extra cost.
How Does an Online Assessment Work?

This method of health care is generally a very effective way of treating your health problems – utilizing thorough case taking and pathology tests (when required) with professional health advice along with scientifically-proven, cutting-edge, naturopathic formulas. Online assessments allow clients to complete a comprehensive questionnaire in their own time and email it back to us. Once completed, Sar, our Naturopathic Practitioner, will personally assess your case and either refer you for relevant testing or develop an appropriate treatment plan that will be designed to try and reverse your symptoms and health problems. This is usually far better than following generic information that you read on the internet or in books. We believe that an individual approach is essential to address your unique biological and metabolic requirements when treating your health problems and helping you prevent future disease.

Depending on bookings*, the assessment is usually carried out within 2 weeks after receiving your completed questionnaire, and sometimes sooner. The treatments that are recommended to you will then be easily accessible to you anywhere in Australia or NZ (at an extra charge). The treatments that Sar prescribes are only available through qualified naturopathic practitioners and cannot be compared with products available ‘off the shelf’ or via the internet which often do not have any therapeutic effect.

* Sar is often booked out well in advance so please enquire about her availability when making an appointment.

How Do I Book My Online Assessment?
  1. Please email us to enquire about Sar’s availability and to organize a consultation: [email protected]
  2.  Once your health assessment has been booked, we will email you a health questionnaire. You can include all your details about any symptoms or health problems you may have on this form.
  3. Once you have completed the questionnaire, email it back to our office and we will schedule time in Sar’s appointments* for her to read your answers and provide you with health advice and/or test referrals (depending on your individual requirements).

* Sar is often booked out well in advance so please enquire about her availability when making an appointment. 

Once I become a client of Sar’s, can I email her with questions about my symptoms or health problems?

Yes, certainly – but we will need to schedule time in Sar’s appointments for her to answer your questions via email or phone (Consultation fees apply). Please be aware though that Sar has a large number of clients that she helps each week so we would need to schedule time in her bookings for her to help you. It is not possible for Sar to provide health advice outside of pre-scheduled consultations. To provide professional health advice, it is a legal requirement that a full case history is taken, prior to providing any treatment advice. This helps ensure that your health is being taken into consideration in a thorough, comprehensive manner and that appropriate advice is given. If you wish to make an appointment for a consultation with Sar, please email [email protected] to book your consultation.

Phone Consultations 

Phone consultations are available to support our current clients after an initial online health assessment has been completed. Please email [email protected] to book your consultation.

What does Sar Rooney’s book ‘Are Your Hormones Driving You Mad?” offer readers?

This eBook provides cutting-edge information on resolving hormone problems such as Menopause symptoms, PMS, thyroid disorders, weight gain, fatigue, depression, anxiety, menstrual irregularities, male menopause and a vast number of other problems that are due to hormonal imbalances. It is arguably the first book of its kind to offer readers information about the underlying causes of their hormonal imbalances and it will also show you every step of the way the do’s and don’ts of treating and managing hormone problems – all from the comfort of your own home. The comprehensive treatment programs provided include details on the main naturopathic treatments that can help reverse hormonal problems including herbal medicines, nutrient supplements, dietary advice, and lifestyle advice. The information is evidence-based, naturopathic advice. Reading ‘Are Your Hormones Driving You Mad?’ may suit those that would prefer not to seek professional naturopathic advice for their hormonal problems.

A lot of the information your centre provides, such as eBooks, eating plans and other wellbeing advice is in pdf format. What does this mean?

This information is instantly downloadable to your personal computer, MAC or iPad and can be saved forever. The information can then be viewed on your computer screen, MAC or ipad, or it can be printed as a hardcopy. The computer program used to view this information is called Adobe Reader. Adobe Reader is the most widely used document viewer in the world and therefore comes standard on virtually every computer in the world.